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Shipping Policy

Estimated Shipping Timelines

Orders placed before 3pm MST will generally ship the next day. Orders placed over the weekend or on recognized holidays will generally ship the next business day.

For standard shipping, orders will typically arrive 4-7 business days from the date of shipment.

For economy shipping, orders will typically arrive 5-11 business days from the date of shipment.

Delivery arrival times are estimates only and may change based on order volume or other circumstances, like weather-related delays. If we encounter any unexpected delays in shipping, we’ll contact you via email.

Free Shipping Offers

If your order exceeds a certain amount, as periodically advertised on our sites, you may qualify for free shipping. For example, we may offer free shipping on orders over $50. Free shipping offers are applied to the order total after any promotions or credits are applied. If this option is available, you will see it advertised on our sites and the available free shipping method will be pre-selected at checkout for your convenience.

Exclusions from Estimated Shipping Timelines and Free Shipping Offers

Estimated Shipping Timelines and Free Shipping Offers do not apply to:

  • Products shipping to Alaska, Hawaii, U.S. territories, and international orders

  • PO boxes & APO addresses

  • Pre-orders or back orders

  • Items that must be sent by ground or freight because they are oversized, hazardous, or flammable as identified on the product page. (Examples include complete bikes, bike frames, bike wheels, travel cases, kayaks, and items containing lithium batteries.)

Shipping Restrictions by Location

We can’t ship certain products into some locations because of local regulatory restrictions or restrictions from our Brand partners.

Shipping Restrictions by Delivery Method

Certain hazardous or flammable products, like those containing lithium batteries or compressed air, can only be shipped via ground delivery and are only able to be shipped to the contiguous United States, they cannot be shipped to Alaska, Hawaii, any US Territories, or Internationally.

Certain oversized items can only be shipped via freight. Oversized Freight items include, but are not limited to: complete bikes, bike frames, bike wheels, travel cases, and kayaks. For products with these restrictions, only available shipping options will surface at checkout. Freight items can only be shipped to the contiguous United States, they cannot be shipped to Alaska, Hawaii, any US Territories, or Internationally.

International Shipping

Currently we do not offer shipping outside of the U.S.